Contact us
Get in Touch with VivaPetra
We're here to help with any questions about our pet products or your shopping experience. Choose the most convenient way to reach our friendly customer service team.
Customer Support
Email: [email protected]
Phone: +1 (800) PET-HELP (738-4357)
Monday-Friday: 9AM-6PM EST
Saturday: 10AM-4PM EST
Business Inquiries
Email: [email protected]
For wholesale orders, vendor applications, or media requests
Mailing Address
VivaPetra Inc.123 Pet Care Avenue
Boston, MA 02108
United States
Our Response Commitment
We strive to respond to all inquiries within 24 hours during business days. For urgent matters regarding orders, please include your order number in your communication.